Diana has over 20 years’ international experience in driving innovation in payments and digital banking. She has held senior positions at Lloyds Banking Group, HSBC, Visa, Santander and ServiRed, and in December 2023 was appointed as the Head of the Digital Pound Division at the Bank of England. In parallel to her executive career, she has held several NED and advisory roles for both, the private industry and the public sector, and has been asked as a guest lecturer at the University of Cambridge, Said Business School. Out of all her work experience, the contribution she is most proud of is her work with the European Financial Coalition to counter child abuse online. She is an active advocate for ED&I and a proud ambassador for circular economy. Out of work she likes spending time with her family, and enjoys modern art, a good book and talking to people.

The Bank of England is the central bank of England.

Panel discussion : Introducing a rCBDC – the Challenges

Retail CBDC are aimed at individual consumers and businesses, offering a digital form of central bank money for everyday transactions.

The discussion explores various challenges such as user adoption, technological infrastructure, ensuring user privacy and security, managing financial stability risks, and addressing regulatory and legal considerations. Panelists also examine the implications for financial intermediaries, the potential impact on monetary policy transmission, and the need for collaboration between central banks, regulators, and the private sector. Overall, the panel underscores the importance of careful planning, stakeholder engagement, and robust risk management frameworks in successfully introducing a retail CBDC amidst a rapidly evolving digital financial landscape.